PICK YOUR AI THEME TO GET STARTED
WHEN TO ADD A NEXT STEP MESSAGE TO YOUR AI FORM
Display a custom message after your Chatbot’s form questions are complete to guide users further.
The Next Step Message is an optional post-form response that appears after the user completes all starter questions. It can confirm submission, offer more information, or direct users to another part of your website.
CONVERSATION CONTINUATION:
Instead of ending abruptly, you can offer a “Thanks!” or “Need anything else?” prompt.
PERSONALISATION:
Reference the user’s previous answers or provide next steps (e.g., “We’ll email you shortly—feel free to keep chatting!”).
FLEXIBLE USAGE:
If your Chatbot Prompt already includes a follow-up, you can leave this field blank.
OPEN YOUR CHOSEN AI FORM
- Either select an existing form or build a new one in the Form Builder.
NAVIGATE TO FORM SETTINGS
- Look for the Next Step Message field.
ENTER YOUR MESSAGE
- Keep it short (e.g., “Thanks for your info! Our team will reach out within 24 hours.”).
- Alternatively, prompt them to continue: “Would you like more details on our pricing?”
SAVE YOUR CHANGES
- Preview your Chatbot to confirm the message appears once all questions are answered.
START SIMPLE:
- Focus on just a few essential questions initially.
TEST THOROUGHLY:
- Confirm data logs in the correct areas (e.g., CRM or Tickets) before going live.
AUTOMATE FOLLOW-UPS:
- Use notifications, scheduled SMS, or Voicebot calls to engage leads or customers post-submission.
USE TEMPLATES:
- Leverage MOBLE’s out-of-the-box forms for quick set-up, then refine to fit your business.
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