FREQUENTLY ASKED QUESTIONS

I WANT A FREE MOBLE LAUNCH SITE, DO I HAVE TO PUT IN MY CARD DETAILS?

MOBLE LAUNCH is a free trial to help you get started quickly with a beautiful launch website. Inside MOBLE CMS you can create as many 'Draft' pages as you like while you're creating your website. You are only to pay when:

  • you put more than 2 pages into 'Live' mode,
  • or, if you have more than 2 pages in Draft mode for longer than 14 days

At this point, we will ask you to upgrade you to the 'MINI' plan. The MINI plan is US$9 per month and you will be prompted to pay via Credit Card inside the MOBLE.

WHAT IS THE BILLING CYCLE, DO YOU BILL PRO RATA?

MOBLE doesn't bill pro rata. You are charged on either 1st and 15th of every month from the date that your websites grows to 3 or more pages.

For example, if you upgrade to 3 pages on the 10th of the month, your billing cycle will commence on the 15th. You will receive an invoice from us on the 15th of every month and a payment will be automatically take from your credit card.

IS THERE A SETUP FEE?

Nope. There are no setup fees. You are free to get started and build an amazing website with our easy to use and comprehensive website theme builder. 

If you are looking for somebody to do it all for you, that's ok too, you can request a seriously talented MOBLE designer to design and build your new website for you. Our pricing starts at AU$2,500 + GST. Let's Talk about what you would like us to do.

Otherwise, you can get started without any setup fees.

CAN I CANCEL MY PLAN AT ANY TIME?

Yes. If you do decide to say farewell, that's totally fine, we understand. You can simply cancel your account.

HOW LONG ARE MOBLE CONTRACTS?

MOBLE CMS plans are month to month, you pay in advance and receive an invoice on the day that your payment is made.

If you have a Launch Plan idel fro more than 6 months you'll be askeed to upgrade or cancel. We do this simply to keep our servers clean and free from obsolete content.

CAN I CHANGE MY PLAN AT ANY TIME?

Yes for sure! You can upgrade and downgrade your plan at any time.

IS MOBLE PCI COMPLIANT OR PCI CERTIFIED?

MOBLE uses PIN Payments and Stripe to be PCI Compliant. If you use MOBLE Payments to take payments online from your customers, you can chose one of these PCI Compliant payment gateways.

I'M NOT A DESIGNER. CAN I REALLY BUILD MY OWN WEBSITE?

Absolutely! MOBLE CMS is built for first-time users and advanced users alike. If you're just starting out you can simply choose from 100's of predesigned layouts and drag them on to your page. All you have to do is swap the content and you'll have a professional, customised website in no time at all.

IS THE ONLINE HELP EASY TO FOLLOW?

Yes. We have help at every stage. Our aim is to make you a website design pro. Simply follow our help tutorials and you'll learn that website design doesn't have to be complicated to achieve outstanding results.

MINI and PLUS customers also have access to our online email support, so you can ask us a question and we'll be glad to help you along the way.

WHAT ARE LAYOUTS?

Other website solutions are based on pre-made website themes. MOBLE CMS doesn't lock you in to set formats and templates, you can change absolutely anything and every page can be completely different.

MOBLE CMS makes this powerful level of flexibility, effortlessly simple by using layouts. We have layouts for everything from Headers, Banners, Galleries, Sliders, Forms, Videos, even your Footer, the list goes on. Simply find what you are looking for, drag it on to your page and swap over the content. It really is that easy to create a seriously customised look, while still retaining a consistent look across all layouts.

CAN I REALLY CUSTOMISE MY HEADER, ISN'T THAT PART OF THE THEME TEMPLATE?

This question makes us happy, it really is a huge advantage of MOBLE CMS over other systems. MOBLE CMS is so granular that you can even swap out your header and customise it on fly with point and click editing. When you swap a header all your settings are preserved and you can play around until it's just right. There many headers that are pre-built to get you started, you simply have to tweak them to make them your own.

As you grow, if ever want to add new features such as slide in menus, search, prominent call to actions, a phone number, well that's fine too. You can do all this with no technical skills, simply by point and click, without having to go back to a website designer.

HOW DO I RECEIVE ENQUIRIES FROM MY SITE?

Your enquiries are all saved inside MOBLE CMS. You can also send your enquiries to your preferred email address to receive the enquiry as soon as it comes through.

Your email will include all form information plus the form that was used and the page that it was submitted from. MOBLE PLUS users also receive extra data with MOBLE Lead Forensics. This includes additional insights, with features such as IP address, while also helping you track and manage your leads. All enquiries can also be downloaded on demand.